Terms and Conditions
Course Bookings
A 25% deposit is required at the time of booking. Payment of all course fees must be made in full 15 days prior to the
commencement of the course unless other arrangements have been mutually agreed with FDAT. Cheques accompanying booking should be made
payable to FDAT. FDAT reserves the right through non-payment by the customer 15 days prior to the course to cancel the booking and
offer the position elsewhere.
Cancellations
Cancellation of agreed booking by a customer 15 days or more prior to the commencement of the course date will incur an
administration charge of 25% of the total course fee excluding VAT, and any unrecoverable examination fees. Cancellation within 15 days by
a customer prior to the course commencement date will result in the whole course being forfeited.
We will only defer courses in genuine cases of emergency; otherwise there is an additional charge to re-book to another course.
Course Substitution
Substitution of course delegates, subject to examination board criteria, will be accepted upon reasonable notice being given,
and the original booking and fee will be deemed to be accepted.
Course Variations
Any variations to the booking course date, time of attendance, etc, made by FDAT will be notified to the customer. FDAT will
make every effort to ensure that the original instructions are complied with. In the event of course/delegate cancellation made by FDAT,
every endeavour will be made for the delegate to attend the next available course. All incidents and actions, including any money refunds,
are dealt with promptly and fairly within FDAT's Management System.
Course Instruction/handouts
Every effort is made to ensure that both the instructions and handouts (course notes) are true and correct at the time but FDAT
does not accept responsibility for any errors or omissions.
Our Premises
Any delegate attending FDAT's premises, including vehicles, are required to adhere to any notices or instructions given to them by
FDAT staff. FDAT does not accept responsibility for personal belongings or vehicles left on the premises.
External Examinations
Where external examinations are involved and details have been supplied by the delegate for enrolment, FDAT cannot accept
responsibility for the accuracy if a dispute should arise with the examinations body.
Drivers Hours Regulations
It is important that adequate provision is made to ensure that drivers attending courses are able to comply with the
rest requirements laid down in Drivers Hours Regulations.
Health & Safety
All delegates must comply with FDAT's Safety Policy and their legal obligations under the Health & Safety At Work Act 1974 and
other relevant provisions.
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